Frequently Asked Questions

• Where can I check my order details?

  You can check your order details by logging into your account on our website, or by using the tracking link sent to your email/WhatsApp after placing the order.

• How do I choose the right size?

  Check the size chart on each product page before ordering. If you're between sizes, we recommend sizing up for comfort.

• What if the size doesn't fit?

  We offer easy exchanges! If the size doesn't fit, you can request an exchange by sending an email to care.anhamaa@gmail.com within 7 days of delivery. A small shipping fee may apply for the exchange. Please check our Exchange policy.

• Can I change my address or size after placing the order?

  Yes, you can request changes before the order is dispatched. Please reach out to us on WhatsApp or email as soon as possible.

• Do you offer returns or refunds?

  We offer exchanges but not refunds. If you receive a damaged or wrong item, we'll replace it free of charge.Please refer our Exchange Policy for details.

• Why is there a charge for exchanges?

  A nominal shipping charge is applied to cover the cost of reverse pickup and re-delivery of the new item.

• How long does delivery take?

  Orders are usually dispatched within 1–2 business days. Delivery typically takes 5–7 business days depending on your location.

• How can I track my order?

  Once your order is shipped, you'll receive a tracking link via email and WhatsApp. You can use it to track your order in real time.

• Why is my COD order not shipped?

  COD orders require a verification call. If we're unable to reach you, the order may be delayed. Please keep your phone reachable after placing a COD order.

• What if I receive a wrong or damaged item?

  Please contact us via email - care.anhamaa@gmail.com ,within 48 hours of delivery with photos of the item. We'll arrange a free replacement as quickly as possible.

• Will the color look exactly like the photos?

  We try our best to capture accurate colors, but slight variations may occur due to screen settings and lighting during photography.

• How do I take care of the outfit?

  We recommend hand washing or gentle machine wash in cold water. Avoid bleach and tumble drying. Iron on low heat if needed.

• How can I reach you?

  You can reach us via WhatsApp on 7899982999, email - care.anhamaa@gmail.com, or through the Contact Us page on our website. We're happy to help!