Frequently Asked Questions

• How do I choose the right size?

  Every product page includes a detailed size chart to help you find your best fit. If you're still unsure, simply WhatsApp us at +91 89510 34355 and we'll be happy to recommend the right size.

• What if the size doesn't fit?

  No worries! You can request a size exchange within 7 days of delivery, subject to stock availability. If your preferred size isn't available, you can choose to wait for a restock, exchange for another available size of the same product, or opt for a refund.

• Can I return my order?

  Yes. If the product doesn't fit as expected or isn't right for you, you can request a return within 7 days of delivery.

  To be eligible for a return:

  • The product must be unused, unwashed, and in its original condition.
  • All original tags and packaging must be intact.
  • The product should be free from stains, perfume, makeup marks, alterations or any signs of wear.

  To initiate a return, simply WhatsApp us at +91 89510 34355 with:

  • Your Order ID
  • The reason for your return
  • Photos (only if you've received a damaged, defective or incorrect product)

  We offer reverse pickup across most serviceable PIN codes. If reverse pickup isn't available at your location, you'll need to courier the product to our warehouse.

  Once we receive your return and it passes our quality inspection, your refund will be processed to your original payment method within 5–7 business days.

• Can I change my address or size after placing the order?

  Yes, but only before your order has been shipped. Once your order is dispatched, we won't be able to make any changes. Please WhatsApp us at +91 89510 34355 as soon as possible if you need assistance.

• How long does delivery take?

  Orders are usually dispatched within 1–3 business days from our warehouse in Bengaluru. Delivery typically takes 3–7 business days, depending on your location. You'll receive tracking details as soon as your order is shipped.

• How can I track my order?

  Once your order is shipped, we'll send your tracking link via WhatsApp and email, so you can follow your order every step of the way.

• Where can I check my order details?

  Once you place an order, you'll receive your order confirmation and all future updates via email and WhatsApp, including your tracking details once your order is shipped.

• Why hasn't my COD order been shipped yet?

  To reduce failed deliveries, all COD orders are confirmed via WhatsApp or phone call before dispatch. If we're unable to reach you within 72 hours, your order may be cancelled automatically.

• What if I receive a damaged or incorrect product?

  If you receive a damaged, defective or incorrect product, simply WhatsApp us within 7 days of delivery with your Order ID and clear photos. We'll arrange a replacement or refund at no additional cost.

• Will the colour look exactly like the photos?

  We do our best to represent every product accurately. However, slight colour variations may occur due to photography, lighting or differences in screen settings.

• How should I take care of my outfit?

  Please refer to the wash care instructions provided on the product page to help keep your outfit looking its best for years to come.

• How can I contact Anhamaa?

  We're always happy to help!

  📱 WhatsApp (Recommended): +91 89510 34355
  📧 Email: care.anhamaa@gmail.com

  We usually respond within 24–48 hours.