Refund policy

           

At Anhamaa, we want you to love what you wear. If something isn't quite right, we're here to help make it right.

Not sure about your size? WhatsApp us at +91 89510 34355 before placing your order, and we'll be happy to help you choose the best fit.

Easy 7-Day Returns & Exchanges

You can request a return or exchange within 7 days of receiving your order if:

  • The product doesn't fit as expected.
  • The product isn't right for you.
  • You received the wrong product.
  • You received a damaged or defective product.

To be eligible, the product must be:

  • Unused and unwashed.
  • Returned with all original tags and packaging intact.
  • Free from stains, perfume, makeup marks, alterations or any signs of wear.

Returns & Refunds

Changed your mind or the product isn't quite right for you? You can return it within 7 days of delivery.

For regular returns, a flat ₹100 return shipping and handling fee per order will be deducted from your refund amount.

Once we receive the returned product and it passes our quality inspection, the remaining amount will be refunded to your original payment method.

If you received a damaged, defective or incorrect product, no return shipping fee will be deducted.

Refunds are typically processed within 5–7 business days after the return has been approved. Depending on your bank or payment provider, it may take a little longer for the amount to reflect in your account.

Size Exchanges

Need a different size? We've got you covered. Exchanges are subject to stock availability.

If your preferred size isn't available, you can choose to:

  • Wait for the next restock, where applicable.
  • Exchange for another available size of the same product.
  • Opt for a refund, subject to the applicable return shipping fee.

Reverse Pickup

We offer reverse pickup across most serviceable PIN codes in India.

For regular returns, the applicable ₹100 return shipping and handling fee will be deducted from your refund.

If reverse pickup isn't available in your area, you'll need to courier the product to our warehouse. Our team will share the return instructions with you.

For damaged, defective or incorrect products, Anhamaa will bear the applicable return shipping cost.

Items Not Eligible for Return or Exchange

Returns or exchanges are not accepted for:

  • Products that have been used, washed, altered or damaged after delivery.
  • Products returned without original tags or packaging.

Please Note

The following are not considered manufacturing defects:

  • Minor colour variations caused by photography, lighting or screen settings.
  • Slight variations in fabric texture or print placement.
  • Handmade details such as tassels, threads or embellishments.

How to Request a Return or Exchange

WhatsApp (Recommended)

Message us on +91 89510 34355 with:

  • Your Order ID
  • Whether you'd like a return or exchange
  • Reason for the request
  • Photos, only if you've received a damaged, defective or incorrect product

Our team will get back to you within 24–48 hours and guide you through the next steps.

Email

You can also write to us at care.anhamaa@gmail.com

Subject: Return/Exchange Request – Order #XXXX

Processing Time

Once the returned product reaches our warehouse and passes our quality inspection:

  • Exchanges are usually dispatched within 3–5 business days.
  • Refunds are processed within 5–7 business days.

Delivery timelines may vary depending on your location.

Order Cancellation

Orders can be cancelled only before they are shipped. Once an order has been shipped, they cannot be cancelled or modified.